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Finding Forever Homes

Privacy & Cookie Policy

Privacy Notice – for Newsletter Signup & Online Sales

This privacy notice tells you about the information we collect from you when you sign up to receive our regular newsletters supplied electronically or by direct mail and when you purchase from us online.

In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

Who are we?

We are Margaret Green Animal Rescue. Our address is Church Knowle, Wareham, Dorset BH20 5NQ.

You can contact us by post at the above address, by email at dataprotection@mgar.org.uk or by telephone on +44 (0)1929 480474

We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.

What personal data do we collect?

When you subscribe to our E-Zine, we ask you for your name and your email address.  When you subscribe to our printed Newsletter we ask for your name and address.

When you purchase products from us online, we ask you for your name, address, contact telephone number, email address and credit card information.

Why do we collect this information?

For printed newsletter and ezine: We will use your information to send you our newsletter, which contains information about our centres and fundraising information.

We ask for your consent to do this for both our electronic Ezine and our printed newsletter, and we will only send you our newsletters for as long as you continue to consent.

If you have bought from us online: We will use your information to verify your credit card details for your purchase, process your order and to send you your goods. We will also send you a receipt via email and we may use your telephone number to contact you regarding your delivery.

We require this information in order to process your payment, deliver your goods and fulfil our contract with you.

What do we do with your information?

Your information is stored in our database and is not shared with any third parties. It is not sent outside of the UK. We will not use the information to make any automated decisions that might affect you.

If you have purchased with us online, your credit card details are passed to a third-party payment processor which is based in the UK.

We use a third-party company called Royal Mail to deliver your goods and we share with them your name, and address in order to complete the delivery. 

How long do we keep your information for?

Your information is kept for as long as you continue to consent to receive our newsletter or Ezine.  If you have rehomed an animal with us, we will continue to keep your details on our system unless you ask us to remove them as we have a legitimate interest in this information.

For online purchases, unless you create an account with us, we keep your order information for one year after purchase. Your personal information associated with the order will then be removed.

Your rights over your information

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.

You can also ask for it to be erased and you can ask for us to give you a copy of the information.

You can also ask us to stop using your information – the simplest way to do this is to withdraw your consent, which you can do at any time, either by clicking the unsubscribe link at the end of any newsletter, or by emailing, writing or telephoning us using the contact details above.

Your right to complain

If you have a complaint about our use of your information, you can contact the Information Commissioner’s Office via their website at www.ico.org/concerns or write to them at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

This privacy notice tells you about the information we collect from you when you sign up for information and fundraising details on the charity or purchase one or more of our products via our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

 

Our Use of Cookies

The Margaret Green Animal Rescue website cookie

The Margaret Green Animal Rescue website uses a “session cookie” to identify your browser “session” as you move between pages on the website and perform activities. The cookie is named c2margret_green_animal_z6j6wrecmw1 and will last for 3 months.

The website cookie allows our website to recognise each subsequent request from your browser as being the same browser that made the initial request to our website.

By knowing that each subsequent request is related to the first, our website is able to track your actions as you move around the website and to provide interactive features. By analysing how our website is being used in general, we can improve the website experience for future visitors. Should you experience any problems in using our website, our website developers may be able to use this information to track down your specific “user journey” and investigate and fix any issues that might arise.

The cookie itself is a very small text file that is stored on your device (for example, your PC or your phone) by your web browser. It contains a simple text code that your browser sends back to our website each time you browse to a new page. This allows the website to look up your specific session and associate data for that session with your browser. The data itself is not stored in your cookie but on the server(s) operating the website.

Each page on our website is generated by a sophisticated Content Management System (CMS). This system provides a number of interactive features where your experience may be tailored according to your past activity on the website. Such features require the “session cookie” to operate.

The session cookie provides the ability for you to log on to our website using your unique user name (or e-mail address) and password.

Each page on our website may be tailored to you uniquely, based on your past activity on the website, for example to show your name.

The session cookie provides the means to remember your log on state and hence your discussion forum preferences, such as your nickname and the date of your last post.

The session cookie provides the means for you to take part in votes (or polls) on the website.

The session cookie provides the means to remember that you have submitted a form so that you are not asked to re-submit it.

The session cookie provides the means to remember which files you have requested to be sent to you by email and the date and time at which such requests were made.

The session cookie provides the means to remember whether you have ‘like’d our Facebook page.

As we improve our website over time, similar and more advanced features may be added that also require a “session cookie” to operate.

Google Analytics

The Margaret Green Animal Rescue website uses cookies to allow Google Analytics to function correctly. Google Analytics is a free web analytics tools that helps us understand how visitors engage with the Margaret Green Animal Rescue website. These cookies have names that begin with __utm such as __utma and __utmz.

Google Analytics collects information anonymously; it reports website trends without identifying individual visitors. The cookies store information such as the number of visits to the website and what site referred the visitor to the web page. We use the information to view reports about how visitors interact with the website and to help us improve the website. A different set of cookies is used for each website, and visitors are not tracked across multiple sites.

Information about these cookies and how to reject or delete them: http://www.google.co.uk/intl/en/analytics/privacyoverview.html and http://www.google.com/intl/en/policies/privacy/ads/#toc-analytics.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Google’s privacy policy: http://www.google.com/intl/en/privacypolicy.html

How to control and delete cookies

You may restrict or block the cookies which are set by the Margaret Green Animal Rescue website, or any other website, through your browser settings.

To find out more about cookies and how to manage them, visit www.aboutcookies.org.

Please be aware that restricting cookies may impact on the functionality of the Margaret Green Animal Rescue website.

Local Shared Objects (Flash Cookies)

The Margaret Green Animal Rescue website uses Adobe Flash Player to provide video content. Local Shared Objects (commonly known as Flash Cookies) may be used to improve user experience, for example to save your playback preferences. Flash Cookies are similar to cookies, however they are managed differently.

How to disable Flash Cookies

Information on how to disable and delete Flash Cookies is provided on the Adobe website at http://www.adobe.com/products/flashplayer/security.

Your experience of the Margaret Green Animal Rescue website may be affected if you restrict the use of Flash Cookies.