Updated response to COVID-19
7th July 2020
Please know that we are doing everything we can to protect our staff during these unprecedented times. Their safety, along with the welfare of the animals in our care remain the priority. Below we bring you an update on the first phase of our plan to hopefully reopen fully, as soon as it is safe to do so. We have put protocols in place at all our centres and shops which we are asking everyone to adhere to, please keep in mind your own safety at all times.
Our centres are open for rehoming and intake by appointment only. Please take a look at our rehoming page to see which animals are available for rehoming and get in touch with the relevant centre to start the process. We must stress we remain closed to visitors, so that means our Church Knowle Centre is not open for a visit.
We have received a huge increase in enquires relating to rehoming animals at our centres, whilst it is fantastic that many of you would like to rehome a rescue animal it has meant that we have received multiple calls about animals that do not feature on our website. If you have a specific rehoming enquiry about an animal on our website please do contact the centre. If you are contacting the centre asking for a particular type of breed/age/size/gender of animal without checking the website, we are asking you to refrain from doing so. We are starting to see an impact in staff resource whilst trying to manage the amount of calls and emails, which is not only taking time away that could be spent caring for the animals, it also means that for anyone who has an emergency, they cannot get through to us. We ask you to please check the rehoming page of the website first before calling or emailing and to keep checking the website for when a suitable animal becomes available and make contact at that point.
Making sure the animals in our care receive the highest standards of welfare and that they find the most suitable home remains our priority.
Our Kinson and Winton Shops are now open and we plan to open Weymouth and Wimborne soon, we must highlight that this is subject to relevant government guidance. Our initial plan is for shops to be open Tuesday through to Saturday and will close between 12.00 and 1.00pm every day for lunch.
We are very keen for our customers and supporters to come back in and see us. We appreciate your understanding that there may be a queue to get in due to social distancing regulations.
Donations will be happily received but we can only take a certain amount as stock has to be saved for 72 hours before it can be worked. We would then kindly ask our customers to try and bring good quality saleable items during this period. We will not be accepting electrical items because storage of this will be difficult. Our three other shops will remain closed until further notice.
This is part of our phased reopening, please bear with us and respect protocols when visiting the shop. Please keep an eye out on our social media, website or sign up to our e-news for updates on the reopening of our other charity shops: https://www.margaretgreenanimalrescue.org.uk/Newsletter_Sign_Up.html
All events up until the end of August have now been cancelled. Updates on our events can be found on our events page. If you are missing your ‘animal fix’ check out our Facebook page where we are posting all about what the animals have been up to.
We are currently able to take bookings for boarding for July 2020 onwards. If you have an emergency boarding query please contact the centre closest to you. All contact details can be found here. We continue to offer support to Health Service Frontline Staff.
We hope to have an update with you very soon. We miss all our volunteers, please check back for an update shortly.
We hope all our supporters remain safe and well during this time. The charity's trading and fundraising has been hugely impacted, if you are able to make a donation it would be greatly appreciated.
Geoff Wright, CEO